Reddit user "Chondrule" received an iPhone 7 Plus as a gift during the holidays, but he had been an Android user since his first smartphone. As he tried to decide whether or not to dump his Android phone and make the leap to iOS, he took to the Apple subreddit and asked former Android users to explain what made them jump ship and switch to an iPhone.
Ironically, the user ultimately decided that he was going to stick with Android and not switch to the new iPhone 7 Plus he was gifted. But the Reddit thread he started had nearly 500 comments at the time of this writing, and it gives a terrific insight into the many reasons people have decided to switch from Android devices to the iPhone.
Not surprisingly, platform updates are a huge draw for iOS and the iPhone, and many people listed this as the main reason for leaving Android behind. Because Apple controls both the hardware and software experiences on the iPhone, and because the company used its early momentum to force carriers' hands, Apple is able to push out software updates to all of its smartphones at once. Meanwhile, Android users have to wait several months — at least — before new versions of Android are available for their handsets.
Many people also noted that Apple supports its older iPhone models for much longer than Android vendors, which means they continue to receive software updates even years after their initial release.
Another top reason listed in the thread is customer support; Apple is famous for industry leading customer service, offering post-sale support that no other company can match. Other popular reasons mentioned on Reddit include a general degradation of the Android user experience over time, battery life, and service lock-in thanks to features like iMessage and Continuity.