Most of MacBook Pro users have spent well over US$ 2,000 just to own a laptop that features the latest-generation Intel processors, all-new graphics, and faster flash storage. Unfortunately, they also have to endure a major bug that causes system failure.
Worse, the users have to deal with the huge bug for several years while Apple remains silent despite the fact that it clearly knows the bug exists in multiple MacBook Pro models.
The screenshot above, which was posted to Apple’s support forum by a user named “Andy_Gee,” is an example of a system crash many MacBook Pro users have been experiencing with several different early-2011 MacBook Pro models. According to numerous posts on Apple’s support forum and elsewhere, thousands of users with 15- and 17-inch MacBook Pro models have experienced the crashes.
Just how serious is the issue? One thread on Apple’s support forum discussing the matter has more than 7,600 posts and over 1 million views.
According to a new report from AppleInsider, Apple is well aware of the issue and its severity, but the company has decided to remain silent. Worse yet, the blog reports that the company currently has no plans to initiate a replacement program or even an in-house repair program to fix impacted devices that aren’t under warranty. Instead, Apple Store geniuses are reportedly directing MacBook Pro owners with out-of-warranty devices to third-party computer repair companies.
Worse, the users have to deal with the huge bug for several years while Apple remains silent despite the fact that it clearly knows the bug exists in multiple MacBook Pro models.
Just how serious is the issue? One thread on Apple’s support forum discussing the matter has more than 7,600 posts and over 1 million views.
According to a new report from AppleInsider, Apple is well aware of the issue and its severity, but the company has decided to remain silent. Worse yet, the blog reports that the company currently has no plans to initiate a replacement program or even an in-house repair program to fix impacted devices that aren’t under warranty. Instead, Apple Store geniuses are reportedly directing MacBook Pro owners with out-of-warranty devices to third-party computer repair companies.
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